Terms of service

This is a translation of our Dutch terms and conditions (algemene voorwaarden). If the two differ, the Dutch version prevails.

1. Who we are

Hellocast is a service of Bouwhuis IT, located at Piet Heinstraat 12, 7511 JE Enschede, the Netherlands, registered with the Dutch Chamber of Commerce (KvK) under number 64554643 (“we”). These terms apply to all use of Hellocast by an organisation (“you”). Hellocast is intended for business use.

2. The service

Hellocast lets you manage online what is shown on your screens. We do our best to keep the service available at all times, but cannot guarantee it. We carry out maintenance outside office hours (Dutch time) wherever possible.

3. Free and Pro

The free plan covers one screen with a Hellocast badge. With Pro you pay €9 per screen per month, excluding VAT, monthly in advance. Changes in the number of screens are prorated. We may change our prices; we will tell you at least 30 days in advance, and you may then cancel.

4. Cancelling

You can cancel Pro at any time in your account. Your subscription then runs until the end of the paid period, after which you return to the free plan. You can also have your account deleted entirely.

5. Your content

Whatever you put on your screens remains yours. You are responsible for making sure you are allowed to use it and that it does not break the law or infringe the rights of others. This includes logos and fonts in your branding: only upload a font whose licence allows use on screens and on the web. We may remove content or block an account in cases of clear abuse. Personal data in your content is covered by our data processing agreement.

6. Liability

Our liability is limited to direct damage and to the amount you paid us in the 12 months before the damage occurred. On the free plan we are not liable, except in cases of intent or gross negligence.

7. Changes

We may change these terms. We will notify you of significant changes by email, at least 30 days in advance.

8. Governing law

These terms are governed by Dutch law. Disputes will be submitted to the competent court in Overijssel, the Netherlands.

Questions? Email hello@hellocast.app.