Frequently asked questions

What do I need to get started?

A TV or monitor with a web browser and an internet connection. That can be a smart TV, or an inexpensive Android TV box, Fire TV Stick or mini PC plugged into a TV you already have. Open hellocast.eu/tv, enter the code and you’re done.

Is Hellocast really free?

Your first screen is free forever, with a small “Powered by Hellocast” badge in the corner. Want more screens, no badge, your own branding with your logo and slides designed with AI? Then choose Pro: €9 per screen per month, excluding VAT.

Am I tied into a contract?

No. Pro is billed monthly and you can cancel any time, or go back to the free plan. Payments are handled securely by Stripe.

Where is my data stored?

On our own servers in the Netherlands, inside the EU. We don’t sell data, don’t use tracking cookies, and every customer gets a GDPR data processing agreement.

Can colleagues manage content too?

Yes. Invite as many colleagues as you like, even on the free plan. Everyone signs in with a code sent by email, so there are no passwords to remember.

What happens if the internet drops out?

The TV keeps showing what it already has and fetches new content as soon as the connection is back. After a power cut the TV reopens the right screen by itself, as long as its browser is set to start automatically.

Is Hellocast available in English?

Yes. The app and the slides on your screens work in English or Dutch; you choose the language for your organisation. Some features, like live train departures, are made for offices in the Netherlands.

What can I do with AI?

With “Design with AI” you can create any slide you can think of. Describe what you want, for example “a countdown to the Christmas party on 19 December with falling snow” or “this week’s lunch menu”, and Hellocast designs a complete slide in your own colours. Not quite right? Ask for a change, like “make it calmer”. Design with AI is part of Pro: 20 designs per screen per month.

Do I need to install software on my computer?

No. You manage Hellocast in a browser on your phone or computer. The TV also plays your content in a web browser.

Can I manage multiple screens?

Yes. Pro lets you manage multiple screens from one account and assign playlists per screen. Every Pro screen costs €9 per month, excluding VAT.

Can I show my own dashboards?

You can add a web page to a playlist if it allows embedding in an iframe. Some dashboards block embedding or require a login, so test your URL on your screen first.

How can I test digital signage software for free?

Create a Hellocast account and pair one TV. The free plan has no end date and needs no credit card. AI designs and custom branding are part of Pro.

What is the difference between digital signage and broadcasting?

Broadcasting sends the same programme to a large audience, like television. Digital signage targets a small, specific group in one place, such as the people in your office or shop, with content you choose.

Can I try digital signage for free?

Yes. With Hellocast one screen is free forever, with no credit card and no end date.

What is office digital signage?

Office digital signage means using the screens in your office to show your own content to colleagues and visitors: welcome messages, birthdays, news, the weather and anything else you want people to see.

Do I need a special media player?

No. Any TV or monitor with a modern web browser works, such as a smart TV, an Android TV box, a Fire TV Stick or a mini PC.

How much does digital signage for an office cost?

Your first screen is free, with a small Hellocast badge in the corner. After that it’s €9 per screen per month, excluding VAT, and you can cancel any month.

Can I schedule a welcome message?

Yes. You choose a start and end time, and the message appears and disappears by itself at those times.

Which logo files can I use?

PNG, JPG, WebP, GIF and SVG. A logo with a transparent background looks best.

Does the welcome appear on every screen?

You choose per screen whether it shows welcome messages, so you can show them only on the TV by the entrance, for example.

Can I import birthdays from Outlook or Google Calendar?

Yes. Export the calendar with the birthdays as an .ics file and upload it. Hellocast recognises the birthdays and keeps them up to date on your next import.

What is a work anniversary?

A work anniversary marks the number of years someone has worked for your organisation, such as 5, 10 or 25 years. Hellocast works it out from their start date.

Which TV do I need?

Any TV or monitor with a browser, or an inexpensive Android TV box or Fire TV Stick plugged into a TV you already have.

Can I show videos?

Yes. MP4 and WebM videos play on a loop, without sound.

Is it really free?

Yes. One screen stays free for as long as you like. We don’t ask for payment details when you sign up.

Why is it free?

The small badge on your screen is our advertising: visitors who see it find us that way. If you’d rather not have the badge, choose Pro.

Which agents work?

Any agent that supports remote MCP servers with browser sign-in (OAuth) and automatic client registration, such as Claude. Connections that only accept a static API key are not supported.

Do I need Pro?

No. The connector works on the free plan too.

Is Hellocast cheaper than Yodeck?

Not necessarily: Yodeck Basic starts at €8 and Hellocast Pro is €9 per screen per month. The difference is mainly European hosting, monthly cancellation and the built-in office features.

Can I try it for free?

Yes. Your first screen is free, with no credit card and no end date.

Who is ScreenCloud the better choice for?

Large organisations that need many integrations, extensive device management and enterprise features. For offices, shops and practices with a few screens, Hellocast is simpler and cheaper.

Am I tied to a contract?

No. Pro can be cancelled any month and you can always go back to the free screen.

What does it cost?

One screen is free, with a small Hellocast badge. Pro is €9 per screen per month, excluding VAT, without the badge and with your own logo.

Can colleagues make changes too?

Yes. Invite the reception team or practice manager; everyone signs in with a code by email.

What do I need?

A TV with a web browser, or a cheap Fire TV Stick or Android TV box on an existing TV.

Does it work on our existing screens?

Yes, as long as they run a web browser, or with a Fire TV Stick or Android TV box added.

Can I show prices and allergens?

Yes, the menu is a slide you lay out yourself; put on it whatever you need.